Legal & Risk

Marketing claim substantiation checking

Check marketing copy against advertising rules and the evidence held to support each claim, flagging unsubstantiated performance, environmental, or comparative claims before publication.

AugmentationRepetitive judgmentAccuracyCost reduction

40–60%

reduction in claim review turnaround

Opportunity assessment

Business Impact
2

Minor improvement. Small efficiency gain with limited effect on overall turnover or bottom line.

Feasibility
3

Moderate effort. Requires configuration, prompt engineering, and testing. A capable team can get there but expect several months.

Data Readiness
3

Moderate data needs. Works with data most businesses hold, but will likely need consolidation, cleaning, or reformatting before use.

Risk Exposure
3

Moderate risk. Some customer or external exposure. Errors create rework or reputational impact but are recoverable.

Change Complexity
4

Light people impact. A new tool slots into an existing workflow. Minimal training needed. Most people will adapt quickly.

Tooling required

RAG systemStandard LLM

Things to consider

  • The CMA's Green Claims Code and the ASA's rules on environmental claims have both tightened, and vague sustainability wording is now a live enforcement risk rather than a theoretical one (CMA).

  • The check only works if substantiation evidence is filed against each claim. Building that evidence register is the real project; the AI is the interface to it.

  • Flag and escalate rather than block. A model that blocks publication of compliant copy will be routed around within a fortnight.

  • Experiment starter: Run a quarter of published campaign copy through a claims check against your evidence register. Every claim it flags with no supporting evidence on file is an exposure you already have.

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