Merchandising & Buying

Markdown trigger and depth optimisation

Use AI to recommend when to markdown, how deep to go, and which products to prioritise based on rate of sale, weeks of cover, and margin targets.

Decision supportPattern-matchingRevenueCost reduction

5–15%

improvement in markdown margin recovery

Opportunity assessment

Business Impact
4

Significant impact. Material effect on profitability, revenue, or cost base — visible at business level.

Feasibility
2

Challenging. Significant technical work required. Likely needs an AI engineer or specialist vendor. Not a quick win.

Data Readiness
2

Demanding data requirements. Relies on clean, integrated data across multiple systems. Significant data preparation work typically needed.

Risk Exposure
3

Moderate risk. Some customer or external exposure. Errors create rework or reputational impact but are recoverable.

Change Complexity
2

High people impact. Daily workflows change materially for a number of people. Training, communication, and active change management needed.

Tooling required

Specialist AI toolFine-tuned model

Things to consider

  • Peak AI's SKU-level markdown optimisation delivered a 300 basis point increase in profit margins for a luxury fashion retailer within 12 months (Peak AI).

  • This requires clean, integrated data across sales, stock, and margin at SKU-location level — most retailers have it but in separate systems that need joining.

  • The biggest risk is over-reliance on historical patterns. Markdown models trained on normal trading will misfire during unusual periods (weather events, competitor closures, viral moments).

  • Human override must be simple and fast — if the buyer can't easily reject or modify a recommendation, they'll stop using the system.

  • Start with clearance markdown (where the objective is simple: clear stock) before attempting in-season promotional markdown, which involves more complex trade-offs.

  • Experiment starter: For one end-of-season clearance event, run the AI recommendations alongside your normal markdown decisions but don't act on them. Compare what the model would have done against what you actually did, and calculate the margin difference retrospectively.

AI Transformation Playbook

Ready to assess your own opportunities?

The playbook gives you the full 150-opportunity directory, scoring tools, and 100+ templates for every stage of an AI transformation programme.