HR & People

Employee relations case summarisation

Summarise employee relations case files — grievances, disciplinaries, investigations — into a structured chronology with evidence references, to support consistent and well-documented decisions.

AugmentationPattern-matchingTime savingAccuracy

40–60%

reduction in case preparation time

Opportunity assessment

Business Impact
2

Minor improvement. Small efficiency gain with limited effect on overall turnover or bottom line.

Feasibility
4

Relatively straightforward. Off-the-shelf tools handle the core task. Implementation is well-understood with good examples to follow.

Data Readiness
3

Moderate data needs. Works with data most businesses hold, but will likely need consolidation, cleaning, or reformatting before use.

Risk Exposure
2

High risk. Significant external exposure or regulatory implications. Requires robust oversight and clear accountability.

Change Complexity
4

Light people impact. A new tool slots into an existing workflow. Minimal training needed. Most people will adapt quickly.

Tooling required

Standard LLM

Things to consider

  • These files are highly sensitive and often contain health and other special category data. Use an enterprise deployment with strict access control, no training on inputs, and a documented retention position.

  • Restrict the model to chronology and evidence indexing. It must not assess credibility, recommend an outcome, or characterise behaviour — those are the decision maker's responsibility and would be indefensible at tribunal.

  • A well-organised chronology is what most cases are actually missing, and it is what a tribunal scrutinises. The value is procedural rigour rather than speed.

  • Experiment starter: Take three closed cases and generate chronologies from the original files. Have an experienced ER adviser check for anything missed or mischaracterised before using it on a live case.

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